Aer Lingus and the 5 Euro Flights
Posted on April 17, 2008 by Fiona Hilliard
We all make an error now and then
Aer Lingus (the national carrier of Ireland) accidently offered Business Class Flights to the US for a bargain 5 Euro a go.
Apparently this wonderful bargain (inclusive of taxes I presume?) was a result of a “Technical Error” – I know operational systems and this would have taken either an extraordinary technical problem or more likely good old fashioned human error.
So how did Aer Lingus handle this? Honour the bookings I hear you say and avoid the avalanche of bad press!
No, unfortunately they went and cancelled all the bookings and issued an apology.
I would say a court case is on the way as many insiders are saying they must honour the bookings.
We will wait and see…
Written by Fiona Hilliard
About the Author: Fiona likes to travel – especially to cities. Her favourites include: New York, London, Copenhagen, Madrid and Lisbon.
Just don't mention budget airlines, baggage restrictions, airport security queues… Related Posts
Discussion: No Comments
Leave a Reply
