Posted on July 29, 2010 by Fiona Hilliard

Image via Wikipedia This question comes from a customer called Jonathan. He says: Hi Fiona I’m planning on renting a car in LAX this September and taking a road trip around America’s west coast.  I’ve been hearing various things about the difference between insurance policies for Europe and the US.  Can you please clarify the difference? [...]

Posted on November 30, 2009 by Fiona Hilliard

Image by TPCOM via Flickr Cut to September 12th 2008.  XL Leisure Group, based in Crawley, West Sussex had just broken the news that it was going into liquidation, leaving thousands of holidaymakers stranded abroad and many more thousands out of pocket at home. It was a mess.  The travel industry knew it, holidaymakers knew [...]

Posted on September 22, 2008 by Fiona Hilliard

  Car hire can be a minefield for the uninitiated.  First-time bookers find  numerous terms and procedures that you don’t really have to deal with when booking say flights or accomodation online.  Confusion is all too common.  With this in mind, we’ve come up with a handy guide, outlining what you can expect when you’re hiring a [...]

Posted on August 25, 2008 by Fiona Hilliard

  Car hire can be a pricey affair , even if you’ve bagged a really cheap deal,  you can end up paying through the nose for insurance.  If you’re looking to save a few quid, it’s worth asking yourself the following questions. Do you really need CDW? Collision Damage Waiver relieves the client of full financial responsibility [...]

Posted on July 18, 2008 by Fiona Hilliard

Just when you thought you had all the loose ends of your car hire all tied up in a pretty package , the clerk on the pick-up desk begins his spiel about damage waivers and what you REALLY need to buy to ensure that you’re fully covered.  Nick Trend at the Telegraph has been doing a bit [...]

Posted on April 03, 2008 by Fiona Hilliard

Being confronted with the question: “Do you want to buy damage waivers?” is for some people the most confusing part about the whole car hire process.  The following advice comes from a leading insurance expert on how to tackle this tricky question.  According to Rick Crawley of Progressive insurance company, optional insurance can in some cases [...]